Puntit Online Casino Terms and Conditions

Welcome to Puntit Online Casino. These Terms and Conditions govern your use of our platform, services, and all related features available at puntit.com. By registering an account, accessing our services, or placing any bet — whether on our sportsbook or casino — you confirm that you have read, understood, and agree to be bound by these terms. We encourage you to review this document carefully before using our platform. If you do not agree with any part of these terms, please do not use our services.

1. About Us

At Puntit, we operate under the legal entity White Star B.V., incorporated under the laws of Curaçao with company registration number 153150, having its registered address at Korporaalweg 10, Curaçao. Our facilitating company is Privado Ltd., incorporated under the laws of Cyprus (company number HE 417876), with its registered address at Chytron 1, Flat/Office 301, 1075, Nicosia, Cyprus.

Our PuntIt platform holds a valid gaming licence No. OGL/2023/159/0076, issued by the Curaçao Gaming Control Board (GCB). We are committed to operating a fair, secure, and responsible gambling environment for all players on our site.

2. Eligibility and Registration

To use our services at Puntit Casino, you must meet the following conditions:

  • You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
  • You must be located in a jurisdiction where online gambling is not prohibited by law.
  • You may hold only one account with us at any given time.
  • You must not be registered on any self-exclusion list.
  • You must provide accurate and truthful information during the registration process.
  • You must complete our identity verification (KYC) process when requested.

We reserve the right to suspend or terminate any account where we have reasonable grounds to believe that eligibility requirements have not been met. Creating multiple accounts on our PuntIt platform is strictly prohibited and may result in permanent account closure and forfeiture of any outstanding balances.

3. Your Account

3.1 Account Security

You are solely responsible for maintaining the confidentiality of your Puntit Casino login credentials. We strongly recommend using a unique, strong password and never sharing your account details with third parties. If you suspect unauthorised access to your account, please contact us immediately at support@puntit.com. We cannot be held liable for losses resulting from unauthorised account access caused by your failure to keep credentials secure.

3.2 Account Verification

We may request supporting documents at any time to verify your identity, age, address, or payment methods. This is part of our KYC (Know Your Customer) process. Failure to provide the requested documentation may result in delays to withdrawals or suspension of your account. We are required to carry out these checks in compliance with applicable anti-money laundering regulations.

4. Deposits and Withdrawals

We offer a wide range of payment methods on our platform, including Visa, Mastercard, Google Pay, AstroPay, Bitcoin, Bank Transfer, Paytm, PhonePe, and more. Our minimum deposit amount is £/€5 to £/€10 depending on the selected method. The minimum bet amount is €0.10 or its currency equivalent.

4.1 Withdrawal Terms

We process all withdrawal requests in accordance with the following limits:

  • Maximum €5,000 per day (or currency equivalent)
  • Maximum €20,000 per week (or currency equivalent)
  • Maximum €50,000 per month (or currency equivalent)

Regarding Puntit withdrawal time, we allow up to 24 hours to approve your request internally. Following approval, most payment methods are processed within up to 3 working days. Visa FastFund payments are typically completed within 40 minutes of approval. We reserve the right to perform additional verification checks before processing any withdrawal.

5. Bonuses and Promotions

We offer a variety of promotional incentives at PuntIt, including our 10% Weekly Cashback offer and our unique Bet Builder+ sports betting tool. Please note that there is currently no standard Puntit welcome bonus or Puntit bonus code requirement for new account registrations; however, our ongoing promotions are regularly updated.

5.1 10% Weekly Cashback

Our cashback promotion applies to both sportsbook and casino net losses. It is calculated weekly from Friday to Thursday (CET) and credited every Friday by 12:00 PM. You must opt in and play with real money to be eligible. The minimum cashback payout is €5, and you must have incurred a net loss of at least €50 during the eligible period to qualify. We calculate net loss as: total losses minus total winnings minus total bonuses received.

5.2 General Bonus Rules

  • Once a bonus is claimed, it cannot be cancelled or withdrawn as cash until wagering requirements are completed.
  • Free bets and Lucky Dips return only profits exceeding your total stake.
  • The maximum real cash benefit from promotional bonuses or concessions is £/€10,000 per day (00:00–23:59 CET).
  • We reserve the right to modify or cancel any promotion at any time without prior notice.
  • All Puntit bonus offers are subject to our standard bonus terms and these Terms and Conditions.

We encourage you to review the specific terms associated with any Puntit promo code, free bet, or cashback offer before participating. If you have questions about a specific Puntit free bet or Puntit casino bonus, please contact our support team.

6. Games and Sports Betting

Our PuntIt Casino offers over 2,000 games across multiple categories, including slots, live casino, table games, and video poker. We partner with over 30 leading game providers including Pragmatic Play, Playtech, Play'n GO, Evolution Gaming, NetEnt, BGaming, and BetSoft, among others.

Our Puntit betting section covers a comprehensive range of sports, including football, horse racing, tennis, cricket, and esports. We also offer in-play and pre-match wagering, along with our exclusive Bet Builder+ feature that allows you to combine multiple bet builders across different events and sports into a single accumulator. All sports bets are subject to our standard betting rules and any sport-specific conditions we publish on the platform.

7. Responsible Gambling

At Puntit, we are committed to promoting responsible gambling. We provide tools to help you manage your activity, including deposit limits, session time limits, reality checks, self-exclusion, and cooling-off periods. We strongly encourage you to use these features if you feel your gambling habits may be causing harm. If you require assistance, please contact our support team at support@puntit.com or seek help from an independent organisation such as GamCare or BeGambleAware.

8. Prohibited Activities

When using our services, the following activities are strictly prohibited:

  • Using our platform for any unlawful purpose or in violation of applicable laws
  • Attempting to defraud us or other players through any means
  • Exploiting software errors, glitches, or technical vulnerabilities
  • Using automated software, bots, or scripts to interact with our platform
  • Opening multiple accounts or facilitating multi-accounting for another person
  • Engaging in collusion, match-fixing, or any form of cheating
  • Attempting to launder money or fund illegal activities through our platform

We reserve the right to immediately suspend accounts, void bets, and withhold funds in cases where prohibited activity is identified or suspected.

9. Intellectual Property

All content on our platform — including but not limited to logos, game interfaces, text, graphics, software, and trademarks — is the property of Puntit Online Casino or our licensed third-party partners. You may not reproduce, distribute, or commercially exploit any content from our platform without our express written consent.

10. Limitation of Liability

We provide our services on an "as is" basis. While we make every effort to ensure continuous and error-free access, we cannot guarantee uninterrupted service availability. We shall not be liable for any indirect, consequential, or incidental losses arising from your use of our platform, including losses due to technical failures, connectivity issues, or third-party service disruptions. Our total liability to you for any direct loss shall not exceed the amount deposited by you in the 30 days preceding the event giving rise to the claim.

11. Amendments to Terms

We reserve the right to amend these Terms and Conditions at any time. When we make material changes, we will notify you via email or through a prominent notice on our platform. Your continued use of our services after any such modification constitutes your acceptance of the updated terms. We recommend that you revisit this page periodically to stay informed about our current terms.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Curaçao. Any disputes arising in connection with your use of our Puntit betting or casino services shall be subject to the exclusive jurisdiction of the courts of Curaçao, unless otherwise required by applicable law in your country of residence.

13. Contact Us

If you have any questions regarding these Terms and Conditions, your account, or any aspect of our services, our customer support team is available 24/7. You can reach us by email at support@puntit.com. We aim to respond to all enquiries promptly and will always endeavour to resolve any concerns fairly and efficiently.