Puntit Privacy Policy

At Puntit, we are fully committed to protecting your personal information and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you access and use our services at puntit.com. Whether you visit us for Puntit betting, casino games, or live sports wagering, this document governs how your information is handled. By using our platform, you agree to the terms outlined below. We encourage you to read this policy carefully.

Who We Are

PuntIt Casino is owned and operated by White Star B.V., incorporated under the laws of Curacao with company registration number 153150, having its registered address at Korporaalweg 10, Curacao. White Star B.V. operates under gaming licence No. OGL/2023/159/0076, issued by the Curacao Gaming Control Board (GCB). Privado Ltd., a company incorporated under the laws of Cyprus with company registration number HE 417876, with its registered address at Chytron, 1, Flat/Office 301, 1075, Nicosia, Cyprus, acts as a facilitating company for White Star B.V.

We at PuntIt act as the data controller for all personal information collected through our platform. If you have any questions about this policy or our data practices, you can reach us at support@puntit.com.

Information We Collect

When you register for a Puntit casino login, place a Puntit bet, or otherwise interact with our services, we may collect the following categories of personal data:

Personal Identification Data

• Full name, date of birth, and nationality
• Email address, phone number, and postal address
• Government-issued identification documents for verification purposes
• Username and account credentials

Financial and Transactional Data

• Payment method details (e.g., Visa, Mastercard, Bitcoin, AstroPay, Google Pay)
• Deposit and withdrawal history, including Puntit withdrawal time records
• Transaction amounts and currency information (EUR or GBP)

Behavioural and Technical Data

• IP address, browser type, and device information
• Pages visited, games played, and betting activity
• Login and session timestamps
• Referral source and marketing interactions, including use of any Puntit promo code or Puntit bonus code

How We Use Your Information

Here at PuntIt, we process your data for a number of legitimate purposes, including:

• Creating and managing your account, including your Puntit casino login credentials
• Processing deposits, withdrawals, and bonus claims such as the Puntit bonus and cashback offers
• Verifying your identity as required by applicable law and our licence conditions
• Providing customer support available 24/7 via email at support@puntit.com
• Sending you relevant promotional materials, including notifications about Puntit free bets and the 10% weekly cashback offer — where you have consented to receive such communications
• Improving the functionality of our platform, including the Puntit app and mobile-optimised site
• Complying with anti-money laundering (AML) and responsible gambling obligations
• Detecting and preventing fraud, abuse, and unauthorised account access

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contract performance — to provide our services, including Punt It betting, casino gaming, and account management
• Legal obligation — to comply with regulatory requirements, including licensing conditions under the Curacao GCB
• Legitimate interests — to improve our services, prevent fraud, and maintain platform security
• Consent — for marketing communications and optional cookies, which you may withdraw at any time

Sharing Your Information

Our Puntit platform does not sell your personal data to third parties. However, we may share your information with:

• Payment processors and financial institutions handling your transactions
• Identity verification and KYC service providers
• Game software providers such as Pragmatic Play, Playtech, Play'n GO, Evolution Gaming, and others
• Regulatory authorities and law enforcement bodies when legally required
• Our affiliated or facilitating entities, including Privado Ltd.
• Analytics and marketing technology providers, where applicable and with appropriate safeguards

All third parties we work with are required to handle your data securely and only for the purposes for which it was shared.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on the PuntIt website and mobile platform to enhance your experience, remember your preferences, and analyse site usage. These include:

• Essential cookies — required for site functionality and secure Puntit casino login
• Analytics cookies — to understand how users interact with our platform
• Marketing cookies — to deliver relevant promotions, including Puntit free bet and Puntit bonus offers

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your ability to use some features of our site.

Data Retention

We retain your personal data for as long as your account remains active or as necessary to fulfil the purposes described in this policy. In accordance with our regulatory obligations, we may retain certain transaction and identity records for a minimum of five years following account closure, or longer where required by law.

Your Rights

Depending on your jurisdiction, you may have the following rights with respect to your personal data:

• Right of access — to request a copy of the data we hold about you
• Right to rectification — to correct inaccurate or incomplete data
• Right to erasure — to request deletion of your data, subject to legal retention requirements
• Right to restrict processing — to limit how we use your data in certain circumstances
• Right to data portability — to receive your data in a structured, machine-readable format
• Right to object — to object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at support@puntit.com. We will respond to your request within 30 days.

Security of Your Data

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our security practices include SSL encryption, secure server infrastructure, and strict internal access controls. While we take every reasonable precaution, no method of transmission over the internet is entirely secure, and we encourage you to keep your account credentials confidential.

Responsible Gambling and Data

At PuntIt, we may use your account data to monitor for signs of problem gambling behaviour and to enforce responsible gambling tools, including deposit limits, session limits, and self-exclusion. We process this data to fulfil our duty of care to our players and to comply with our licence requirements.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will revise the policy on our website and, where appropriate, notify you by email or through a prominent notice on the platform. Your continued use of Punt It betting services and casino features after any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to get in touch with our support team:

• Email: support@puntit.com
• Support Hours: 24/7
• Registered Operator: White Star B.V., Korporaalweg 10, Curacao

We value your trust and are committed to handling your personal information with the utmost care and transparency across all our services at PuntIt Casino.